Returns & Shipping Policy

At TajiHandicrafts, we strive to ensure a smooth and satisfying shopping experience. Please review our return and shipping policies below to understand how we manage product delivery and returns.

Shipping Policy:

• Processing Time: Orders are processed within 2-3 business days.
• Shipping Time: Domestic orders typically arrive within 5-7 business days. International orders may take 10-14 business days, depending on your location.
• Shipping Fees: Shipping charges are calculated based on the size and weight of your order at checkout. We offer free shipping for orders above [specify limit] within Pakistan.
• Tracking Information: Once your order has shipped, you will receive an email with tracking details to follow your package’s progress.
  
  

Returns Policy:

We want you to love your handmade items, but if something isn’t right, you can return it following the guidelines below:

• Return Window: You may request a return within 14 days of receiving your order.
• Eligibility: To be eligible for a return, the item must be unused, in its original packaging, and in the same condition that you received it.
• Non-Returnable Items: Custom or personalized items, sale items, and gift cards are non-returnable.
• Return Process: To initiate a return, contact us at handicrafts.pk@gmail.com with your order number and reason for return. We will provide further instructions.
• Return Shipping Fees: Customers are responsible for return shipping fees unless the product was defective or damaged upon arrival.
• Refund Policy: Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund. Approved refunds will be processed within 5-7 business days.

Contact Information:

For any questions or concerns regarding shipping or returns, please contact us:

• Phone: 03402153672
• Email: handicrafts.pk@gmail.com